FREQUENTLY ASKED QUESTIONS

Get the answers to your questions

1. What can I put in the composter
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Suitable for fruit and vegetable scraps, coffee grounds, tea leaves, crushed eggshells, grains, etc. Avoid large bones, shells, pits, glass, metal, and non-organic waste.

2. How long does one cycle take?
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Typically 3–24 hours. Models with drying and grinding functions complete faster (around 3–6 hours). Microbial decomposition models take about 24 hours after the microbes become active.


3. How to reduce odors?
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① Avoid rotten waste; ② Clean the bin regularly; ③ Use in a well-ventilated area; ④ For microbial models, add microbes as instructed.

4. How to use the compost output?
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Mix with potting soil (no more than 20%) or dilute and use as liquid fertilizer. Unprocessed residues need further composting.

5. Does it require daily cleaning?
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Daily cleaning is not required. Empty the bin after each cycle and wipe with a damp cloth weekly to prevent blockage.

6. What if the machine stops working?
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① Check the power supply; ② Avoid overloading; ③ Clean the air vents; ④ Contact tech support (motor may stop automatically due to overheating).


7. How often to add microbes?
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When decomposition slows, it may indicate that the microbes are inactive and need replenishment.

8. What’s the capacity?
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Usually 1–2 liters (about 0.5–1 kg) per cycle. If exceeded, compost in multiple batches.

9. Is it energy-intensive?
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Energy efficient. Each cycle uses about 1–1.2 kWh.

10. Is it suitable for all households?
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Perfect for small households (1–8 people) committed to waste sorting and sustainability.

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